gt998 Privacy Policy

Section 1

Information We Collect

gt998 collects personal information from players in Bangladesh through the account registration process, ongoing use of the Platform, and interactions with our customer support team. We collect only the information that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of information we collect are as follows:

gt998 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless this is volunteered by the player in the context of a responsible gaming self-assessment. Where such information is shared voluntarily, it is treated with the highest level of confidentiality and used solely for the purpose of providing appropriate responsible gaming support.

gt998 does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal information through the Platform, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on gt998, please contact [email protected] immediately.

Section 2

How We Use Your Data

gt998 processes your personal data only where we have a lawful basis for doing so. The primary lawful bases we rely on are: performance of a contract (processing necessary to provide the services you have requested), legal obligation (processing required to comply with applicable laws and regulations), legitimate interests (processing that serves gt998's reasonable business interests without overriding your rights), and consent (where you have freely given specific, informed consent to a particular processing activity).

The specific purposes for which gt998 uses your personal data are described below:

• Account Management: To create and maintain your gt998 account, verify your identity, process your deposits and withdrawals, and communicate essential account information to you via your registered email address and Bangladesh mobile number.
• Service Delivery: To provide access to the full range of gt998 services including sports betting (cricket BPL, T20, IPL), live casino, slots, bingo, and Andar Bahar, and to personalise your Platform experience based on your gameplay preferences and history.
• KYC and Fraud Prevention: To verify your identity and age in compliance with our Know Your Customer obligations, and to detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct as defined in the gt998 Terms & Conditions.
• Payment Processing: To facilitate deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard), to reconcile transactions, and to comply with financial reporting requirements.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, to implement self-exclusion orders and deposit limits at your request, and to provide proactive responsible gaming interventions where warranted by your account activity.
• Marketing Communications: Where you have given consent, to send you information about gt998 promotions, bonuses, seasonal offers (Eid, Pohela Boishakh, BPL season), and new game launches. You may withdraw this consent at any time by contacting [email protected].
• Legal Compliance: To fulfil our obligations under applicable laws and regulations, to respond to lawful requests from regulatory or law enforcement authorities, and to establish, exercise, or defend legal claims arising from your use of the Platform.
• Platform Improvement: To analyse aggregated and anonymised usage data to improve the design, performance, and content of gt998.app, and to develop new features and services that better serve our Bangladesh player base.

gt998 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new lawful basis for the processing. Where processing is based on consent, you retain the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Section 3

Data Sharing & Disclosure

gt998 does not sell your personal data to any third party. We may, however, share your data with carefully selected third parties where this is necessary to operate the Platform, fulfil our legal obligations, or protect the interests of gt998 and our players. All third parties with whom we share personal data are required to handle that data securely and in accordance with applicable data protection standards.

• Payment Service Providers: We share transaction-related data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely for the purpose of processing your deposits and withdrawals. Each provider operates under its own privacy and security framework.
• Game Providers: We share a session token and anonymous player identifier with game providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi to enable game delivery. These providers do not receive your full name, contact details, or financial information.
• Identity Verification Partners: We may share identity document data with third-party KYC verification services to fulfil our age and identity verification obligations. These partners are contractually bound to use your data only for verification purposes.
• Fraud Prevention and Security: We may share data with third-party fraud detection platforms and cyber-security services to protect the Platform and its players from unauthorised access, account takeover, and financial fraud.
• Legal and Regulatory Authorities: We will disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where we believe in good faith that such disclosure is necessary to prevent serious harm, investigate suspected illegal activity, or comply with a valid legal process.
• Business Transfers: In the event that gt998 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity via your registered email address.

Section 4

Cookies & Tracking Technologies

gt998 uses cookies and similar tracking technologies on gt998.app to maintain the security and functionality of the Platform, to remember your preferences, and to analyse Platform usage patterns. A cookie is a small text file placed on your device by a website you visit. Cookies cannot execute programs or deliver viruses; they are used solely to identify your browser to the Platform server and to retain session-specific information.

The following categories of cookies are used on gt998.app:

• Strictly Necessary Cookies: These cookies are essential to the functioning of the Platform. They enable you to navigate gt998.app, maintain your login session, and access secure areas of the Platform. Without these cookies, the Platform cannot function correctly. No consent is required for strictly necessary cookies.
• Functional Cookies: These cookies remember choices you make on the Platform — such as your preferred display settings and game interface options — to provide a more personalised experience. They do not track your activity on other websites.
• Analytical Cookies: gt998 uses first-party analytical cookies to collect aggregated, anonymised data about how players navigate and interact with gt998.app. This information is used solely to improve Platform performance and content. gt998 does not use third-party analytics platforms that share your data with external parties.
• Security Cookies: These cookies assist in fraud detection and prevention, including identifying unusual login patterns, bot activity, and multiple-account attempts. They form a core part of the Platform's security infrastructure.

gt998 does not use advertising cookies, retargeting cookies, or any third-party tracking technologies that profile your browsing behaviour across other websites for marketing purposes. You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform, including logging in and placing bets.

Section 5

Data Security Measures

gt998 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures are reviewed and updated regularly to keep pace with evolving security standards and threat landscapes.

• SSL/TLS Encryption: All data transmitted between your browser or device and gt998.app is encrypted using industry-standard SSL/TLS protocols. The presence of the padlock icon in your browser address bar confirms that your connection to the Platform is secure.
• Secure Data Storage: Personal data held by gt998 is stored on secure servers with access controls that restrict access to authorised personnel only. Servers are protected by firewalls, intrusion detection systems, and regular security audits.
• Password Hashing: Account passwords are stored using one-way cryptographic hashing algorithms. This means that gt998 staff cannot view your password in plain text — and neither can any party who gains unauthorised access to our database.
• Two-Factor Authentication: gt998 offers optional two-factor authentication (2FA) for your account. When enabled, logging in requires both your password and a one-time code sent to your registered Bangladesh mobile number, significantly reducing the risk of unauthorised account access.
• Access Controls: Access to personal data within the gt998 organisation is restricted on a need-to-know basis. Staff members who handle personal data receive regular data protection training and are contractually bound to maintain confidentiality.
• Incident Response: In the event of a data security incident that poses a risk to your rights and freedoms, gt998 will notify affected players without undue delay and will take immediate steps to contain and remediate the incident.

While gt998 takes all reasonable steps to protect your data, no method of electronic storage or transmission over the internet is entirely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your gt998 account.

Section 6

Data Retention Policy

gt998 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The retention periods applied to each category of personal data are outlined below:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Anonymised data — from which no individual can be identified — may be retained indefinitely for statistical analysis and Platform improvement purposes.

Where you request deletion of your account and personal data before the end of the applicable retention period, gt998 will delete all data that is not subject to a legal or regulatory hold. Data that must be retained for compliance purposes will be restricted from active processing and held in a secure archive until the retention period expires.

Section 7

Your Privacy Rights

As a gt998 player, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request". gt998 will respond to all verified requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days and will notify you accordingly.

• Right of Access: You have the right to request a copy of the personal data gt998 holds about you, together with information about how that data is used and who it has been shared with. This is commonly referred to as a Subject Access Request.
• Right to Rectification: If any of the personal data gt998 holds about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay. You may also update certain account details directly from within your gt998 account settings.
• Right to Erasure: You may request that gt998 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent on which processing is based, or where you object to processing and there are no overriding legitimate grounds. This right is subject to our legal retention obligations.
• Right to Restrict Processing: You have the right to request that gt998 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being verified, or while an objection to processing is being assessed.
• Right to Object: Where gt998 processes your personal data on the basis of legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted to another controller where technically feasible.
• Right to Withdraw Consent: Where we rely on your consent as the lawful basis for processing, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Section 8

Updates to This Policy

gt998 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable laws and regulations, or the range of services we offer. When material changes are made to this Policy, we will notify registered players via the email address associated with their gt998 account and will update the effective date shown at the top of this document.

The most current version of the gt998 Privacy Policy will always be accessible at gt998.app/privacy-policy. We encourage you to review this page periodically, particularly before providing us with any new personal data or after receiving a notification of changes. Your continued use of the gt998 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, how gt998 handles your personal data, or how to exercise your privacy rights, please contact our support team at [email protected]. We take all privacy enquiries seriously and aim to respond promptly and thoroughly to every message we receive.

This Privacy Policy was last reviewed and updated on 1 January 2026. All previous versions of the gt998 Privacy Policy are superseded by this document in their entirety.